Frequently asked Questions

What coins can I trade with each algorithm? Browse our customer service directory and receive answers to the most common questions.

Cryptoinvestonline is a Cryptocurrency trading service that offers an easy and safe way to purchase hashpower without having to deal with complex hardware and software setup. We offer hosted cryptocurrency trading services and a variety of trading related solutions to small and large scale customers. The combination of our algorithmic trading framework, trading infrastructure, quickly made us an industry leader.

Our team of trading experts with extensive knowledge of the digital currency sector specializes in building the most efficient and reliable trading facilities.

Our service was founded by the end of 2013 and with now over 2,000,000 users we are the world‘s leading multi-algorithm cloud trading service.

It’s quick and very easy! As soon as we receive your payment your contract will be added to your profile, and you can immediately start trading. Depending on the blockchain algorithm you select and the associated trading service agreement you enter into, you can either trade native cryptocurrencies directly or allocate your hashpower to other cryptocurrencies (marked with AUTO), and even choose a specific allocation for them. For example: 60% LTC, 20% BTC and 20% DOGE. The first trading output is released after 48 hours, and then a daily trading output will follow.

Besides the fact that we ourselves mine with the very same hardware that we offer to our clients, our capital is limited. We believe that Bitcoin and Altcoin mining is one of the best ways to receive Cryptocurrencies, however, we do not want to “put all our eggs in one basket”.

We do not publish a list of pools we are using. Our main criteria for a good pool are: reliability, fee structure and reject rate. Going forward we will solo-trade a few coins (and pass the fee savings to our users!).

Our internal policy is: “be a good crypto citizen”. This means, that we will at least use two different pools (in some cases we use up to four) for each coin. This is to preserve the decentralized nature of the crypto networks! If we become aware that a pool is getting close to 50% share, we will switch away from it and use a backup instead.

You are able to trade Bitcoin and various altcoins directly via our trading allocation page*. The availability of cryptocurrencies you can trade depends on the contract you have chosen.

You must allocate your hashpower in order to determine the cryptocurrency received for your trading output. If no allocation has been made, the trading output will default to the following for the given blockchain algorithm:

  • Bitcoin

(*) “Cryptoinvestonline Advanced Allocation” (special feature):
It allows you to get trading outputs in many different coins even if they are not traded directly by a certain algorithm. For example, you can get trading outputs in BTC while trading with an X11 algorithm! That is possible by trafing the DASH coin directly, which is then automatically swapped to BTC by our algorithmic framework. The Allocation function is designed for customers to receive delivery of their trading results in their preferred cryptocurrency. We call it “trading BTC the smart way”. The same technique is also used to get trading results in LTC with a SHA-256 contract, etc.

Cryptoinvestonline allows its clients to trade different types of coins at the same time. You decide which coins you prefer.

Each mining algorithm is set up with a default delivery cryptocurrency. The Genesis trading Advanced Auto-Allocation (in short “AUTO”) will apply to all cryptocurrencies which cannot be trade directly. In the user interface go to “Trading Allocation” and choose the hashpower allocation that is best for you. When you are done press “save allocation”.

Remember that the cryptocurrencies marked with (AUTO) are not directly traded, as mentioned in the “What coins can I mine?” section of this Customer Service page.

In order to get the trading output, please ensure to add your wallet address(es) to your Genesis Trading profile. Find out more details about how to add your wallet(s) in the next section.